Terms of Use

1. Acceptance of Terms

By accessing and using the Primetime Roofing website and services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

2. Services

We provide professional residential roofing services throughout Knoxville and East Tennessee including but not limited to:

• Residential roof repair services
• Roof replacement and installation
• Commercial roofing and maintenance
• Hail damage and emergency repairs
• Roof inspections and estimates

3. Use of Website

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Transmit any harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Use automated systems to access the website without permission

4. Service Agreements

All professional services are subject to separate written contracts that will specify:

• Scope of work and materials
• Pricing and payment terms
• Project timeline
• Warranty information
• Specific terms and conditions for the project

These Terms of Use do not constitute a service agreement for professional work.

5. Estimates and Quotes

Estimates and quotes provided through our website or other means are:

• Preliminary and subject to on-site inspection
• Valid for a limited time as specified
• Not binding until a written contract is executed
• Subject to change based on actual conditions discovered

6. Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Primetime Roofing and is protected by copyright and other intellectual property laws. You may not use our content without written permission.

7. Disclaimers

Our website and information are provided "as is" without warranties of any kind. We make no guarantees about the accuracy, completeness, or timeliness of information on our website. Various conditions and regulations may affect service recommendations.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services. Our liability is limited to the amount paid for services under any applicable service contract.

9. Insurance and Licensing

We are:

• Fully licensed and insured
• Compliant with all applicable state and local regulations
• Committed to maintaining proper certifications

License and insurance information is available upon request.

10. Governing Law

These Terms of Use are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles. You agree that any dispute arising from these terms or our services shall be brought in the state or federal courts located in Tennessee, except where prohibited by law.

11. Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after changes constitutes acceptance of the new terms.

12. Calls, Texts, and SMS

By providing your phone number and opting in where requested, you agree that Primetime Roofing LLC may contact you by voice call or text message (including automated or manual texts). With respect to SMS, you agree to receive informational SMS text messages from Primetime Roofing LLC related to your request, including appointment scheduling and service updates, at the number you provided. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. Text messages may be sent through our business communications providers. Please see our Privacy Policy and SMS Terms & Communications.

13. Contact Information

If you have any questions about these Terms of Use, please contact us: